About Us

About Us

If you want passionate, dynamic partners, able to show you  a profound new paradigm for business success, we’re the right partner for you.

If you want a flexible, accountable, straight talking relationship, we can offer you that too.

If you like the tried and tested but you’re also open to new ways of thinking, we’d love to talk with you.

The team is made up of highly experienced coaches, trainers and consultants from different backgrounds. The common theme is applying psychology to all endeavours whether personal or business. We use the most effective technologies to help you achieve great results.

We start by asking questions. We’ll listen to what you say and just as importantly, to what you don’t say.

If we don’t think we can help, we’ll find someone who can but we’re pretty confident that we can make a genuine and profound difference to your business and your life.

We update our case studies but feel free to contact us now to find out what we can do for you. Our clients will be happy to provide testimonials on request.

Founded in 2000 by Chantal Burns, Star Consultancy is the combined efforts of an expert team of trainers and coaches. With a wealth of experience and an enduring passion for developing star performance, we’re confident you will be delighted with the results you get when you partner with us.

Our ‘STAR’ approach

The following are guiding principles that serve as a sense check for all that we do.

Simplicity: because the world is complex enough
Thorough: exploring possibilities, challenging thinking, covering the bases
Accessible: open minded, practical, honest dialogue
Responsive: flexible, timely action, always listening

Our love of learning guides the design and feel of all our events. We make stronger connections when we enjoy ourselves and approach what we do with a playful spirit and a curiosity for the unknown.

Ensuring Success

We like to embark on projects with a clear brief including success criteria and evaluation methods. This helps to ensure you get the results you want and need.
This is often the most important part of the process. What our clients tell us they want and what they actually need aren’t always the same!
This is where the honest and open dialogue comes in and also where our consulting services may be more appropriate.

The Team

Chantal Burns – Founder

Chantal BurnsChantal Burns is a highly skilled success coach and corporate trainer.

She worked for 15 years in media, sales and business development for some of the world’s leading media brands including BBC Worldwide and Time Warner Inc.  She knows what it takes to be successful in fiercely competitive markets.

Chantal set up Star Consultancy in 2000 offering inspiring, practical and effective solutions for developing people and business.

Chantal is a teacher of Psychology of Mind – a new ground breaking paradigm for personal and business success. Shel has a wealth of experience of applying psychology in the business arena and has been a leader in the field of Neuro- Linguistics.

One of her biggest achievements is getting a kiss from David Bowie at Top of the Pops. It doesn’t all have to be about business does it?!

Seren Trewavas

Seren TrewavasSeren is a personal development specialist with over 15 years experience in the field of coaching, training and consulting, within companies such as HMV, Arcadia, BBC and ITV.

She works with individuals and teams to raise their level of awareness of behavioural dynamics and effective practices. She’s a qualified Occupational Psychologist and an accredited executive coach with Ashridge Business School. She’s also a member of the Chartered Institute of Personnel and Development. She makes use of a wide range of psychometric tools in her work such as Myers Briggs Type Indicator, Strengths Deployment Inventory, Belbin team roles, Emotional Intelligence Inventory and Leadership Styles Inventory.

Jon Poole

Jon PooleJon has more than twenty years experience in people development with a particular specialism in executive 
coaching. Jon originally started his career in financial services but has since 
worked in a wide range of industries and sectors.

As well as being qualified to provide competency assessments and feedback 
he is also British Psychological Society qualified to administer and feedback 
a range of psychometric tests. His book, Business Coaching in Easy Steps is 
launching on 5 August 2009.

Sharon Sullivan

Sharon SullivanSharon is a gifted coach and trainer whose background is in Category Marketing Management and HR & Training within blue chip companies.

She works with people from middle management to board level, focusing her expertise to facilitate high performance mindsets that distinguish average from outstanding performance.

Jonathan Lines

Jonathan is a highly experienced media professional with operational and strategic skills in off and online marketing, He has over ten years of senior level management experience.

He has consulted for, and worked with, some of the UK’s leading media businesses, including the BBC, Fish4, Aegis and EMAP. He has developed and implemented business plans, raised investment, managed projects and led teams. Throughout his career Jonathan has helped organisations achieve real and quantifiable success. His passion is infectious and his creativity is compelling. An approach to simplify complexity, always gets excellent results.

Inspiring. Started with a rather scary evaluation, gently breaking us down then steadily building us up.The best training course I’ve ever been on.

Carolyn Watt - Business Director
Leading UK Media Agency

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